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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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GT gamer

April 7, 2024

1  out of  5 rating by GT gamer
"Worst service over phone and at their office in Buda. They are nice when they want your money but once they have it their rude AF. Don’t want listen now, then you will once you experience it. Promise take your hard earned money where people will treat you better."
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Hazel Morris

April 3, 2024

5  out of  5 rating by Hazel Morris
"Allison was very professional, informative and exemplified great people skills. I have been with State Farm for 10 years and would/do highly recommend them to everyone I have the opportunity to share info with. Midge"
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Michelle Gaertner

March 23, 2024

5  out of  5 rating by Michelle Gaertner
"The team at Hank Gerdes - State Farm Insurance Agent has always been very helpful. We recently had to file a claim and the process was seamless. The claims adjuster (Cody) was very responsive. The only action we really had to take was to pick up the phone and make a call. . .State Farm took care of the rest!"
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Billie Austin

March 21, 2024

5  out of  5 rating by Billie Austin
"I needed help in installing the Safe Driver App and Ashley, at the main street office in Buda Texas, was quite the delight to work with. She was mindful of my age and at no time did she ever make me feel old and inept. I hope to be doing business with this office and especially with Ashley. Thank you"
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necole g

March 15, 2024

5  out of  5 rating by necole g
"Allison was great 👍 explained everything in a way that we understood"
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Duke Togo

February 27, 2024

5  out of  5 rating by Duke Togo
"Ashley was amazing when i visited today! Very friendly and welcoming!"
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Perla Gonzalez

February 13, 2024

5  out of  5 rating by Perla Gonzalez
"I love it here. State Fram makes me feel like family. They have been there to help me all the way when I have had car accidents or any car problems within there reach. They answer all my questions even if I have 100 or just one."
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Patricia Monroy

February 13, 2024

5  out of  5 rating by Patricia Monroy
"They are great."
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Lindsey Pesek

January 24, 2024

5  out of  5 rating by Lindsey Pesek
"I've had the same car insurance company/agent since I was 15 years old, more than half of my life. Within the first 3 days of switching to State Farm: A.) I've been able to cut my monthly bill in half from what I was paying, and I will be receiving a 10% discount in addition to that for safe driving. B.) Allison helped me notarized very important documents and explained all of them to me to make sure I understood what all the legal jargon meant, and all of this for free mind you, since I'm a State Farm customer now. C.) They will also be helping me consolidate old 401ks and IRAs into one uniformed account, which I've been trying to do for years and so I can start contributing to my retirement on my own again. I can't recommend State Farm and specifically the location in Buda more, they are wonderful and I feel like a total idiot for not switching sooner! Adulting never felt so good!"
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Jaime Marroquin

December 8, 2023

5  out of  5 rating by Jaime Marroquin
"Very nicewhen helping me out on I needed."
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Katie Rios

December 8, 2023

5  out of  5 rating by Katie Rios
"Hands down probably THE best agent i have ever had. Hank and his entire staff are so easy to work with."
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Jim T

December 2, 2023

5  out of  5 rating by Jim T
"Very helpful and friendly staff"
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Elaine Stanfield

November 28, 2023

5  out of  5 rating by Elaine Stanfield
"Outstanding customer service!"
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Gerald Reed

October 12, 2023

5  out of  5 rating by Gerald Reed
"Hank and his team do a great job"
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Blanca Barragan

October 10, 2023

5  out of  5 rating by Blanca Barragan
"I had an exceptional experience with this insurance company. Their customer service is top-notch, and they went above and beyond to help me find the perfect coverage at a great price. Highly recommend! ⭐⭐⭐⭐⭐"
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J Castell

October 2, 2023

1  out of  5 rating by J Castell
"Incompetence and poor customer service on parade. If you need a basic auto policy I suppose you will be OK here, if you need anything beyond that and expect to receive decent customer service, simply deal with another agent. My experience was so bad over about 6 months, a dozen screw ups, and as many chances given, that I ultimately changed agents, despite this office doing their best to block that effort. I cannot stress enough how poorly this agent's offices and operations are run."
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Miriam Ramos

October 2, 2023

5  out of  5 rating by Miriam Ramos
"Friendly, knowledgable, patient, and quick to resolve any issues. Highly recommend!"
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Lacy Boston

September 21, 2023

5  out of  5 rating by Lacy Boston
"Love the whole team over here! Andrew got us started and has helped us many times and I can't say enough about his customer service. Also, shout out to Alexis, not too long ago, she helped us navigate a process that I was not familiar with. Thank y'all so much and keep up the great work!"
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Juan Manuel Belloso

September 19, 2023

5  out of  5 rating by Juan Manuel Belloso
"Everybody where super nice and professional!!!"
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Leon Puckett

September 18, 2023

5  out of  5 rating by Leon Puckett
"Arlette was very helpful with my Drive Safe and Save beacon. She is friendly and professional."
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Robin Mims

September 15, 2023

5  out of  5 rating by Robin Mims
"So far, so good. Both Ashley and Andrew have been very helpful in getting my policies moved over from Allstate. Having a teen driver in the house is not cheap. I should be saving bunches of money soon though thanks to all of the discounts that Hank Gerdes Agency was able to find for me."
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Rod Howard

September 9, 2023

5  out of  5 rating by Rod Howard
"We had a very simple issue. Andrew was very friendly and quickly handled our issue. Then he was nice enough to answer a few basic questions we had. A great experience"
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Tyler LaFreniere

September 1, 2023

5  out of  5 rating by Tyler LaFreniere
"Easy to talk to and very friendly, easy to switch insurances over, Ashley helped a lot :)"
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Baldemar Duarte

August 25, 2023

5  out of  5 rating by Baldemar Duarte
"Great Service!"
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Geraldine Herrera

August 23, 2023

5  out of  5 rating by Geraldine Herrera
"The best"