Reviews
State Farm® Agent Hank Gerdes
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Willetta Dement
October 23, 2026
"Chris was very helpful and pleasant answering my questions and concerns."
"Willetta, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Buda insurance team! - Your State Farm Agent, Hank Gerdes "
Roberto Pagan
October 23, 2026
"Kelsey has a great communication as well very intelligent with humble personality. She has given me my response as well gives me information with a good time frame"
"Thank you for the 5-star review of Hank Gerdes’s team - we really appreciate your kind words! "
Martha Azar
October 23, 2026
"Allison is easy to talk to and quick at getting what you need done!"
"Thank you so much for the 5-star rating, Martha! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Hank Gerdes "
Cameron Peters
October 21, 2026
"Maggie is a pleasure to work with and always responsive to our requests!"
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Buda insurance team. "
Steven Lloyd
October 21, 2026
"Kelsey was excellent to work with. She understood the issue I was facing and worked immediately to obtain what I needed. She even called to say what she had done and how long it would take to complete. You cannot ask for more. Thanks."
"Steven, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Hank Gerdes and Team "
Melissa Morris
October 21, 2026
"Thank you Maggie, for your thoroughness and help!"
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Yuliya Sankevich
October 21, 2026
"Maggie is always very helpful and responsive! She makes the process easy and is great to work with. We really appreciate her assistance and excellent customer service. Highly recommend!"
"Yuliya, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Yaser Abdelrahim
October 20, 2026
"Good customer service representative"
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Hank Gerdes’s team. "
Edd G.
October 17, 2026
"They are so quick to call you when they wanna sell you stuff but ignore your calls when you wanna cancel. I filed a complaint against them his agent because of this"
"Edd, we’re sorry to hear about your frustration. Our records show that our team attempted to contact you by phone and text on October 16, the same day we received your request. Your policy has been canceled effective the date you requested. We appreciate the opportunity to have served you and wish you the best."
Brylee Wood
October 16, 2026
"Kelsey was very helpful!"
"Brylee, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Buda. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Hank Gerdes and Team "
Steven Barry
October 15, 2026
"Jake, did a great job! Will recommend others."
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Cool Springs
October 14, 2026
"Jacob was so very helpful today in helping me understand my policy."
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Hank Gerdes’s team. "
Patrick Curley
October 14, 2026
"Andrew is great to work with!"
"Thank you so much for the 5 stars, Patrick! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Carmen Rodriguez
October 13, 2026
"Jake was absolutely amazing in helping get a couple policies up and going for my mom and I! Customer service at this location has always been top tier as to why we stay with State Farm! Thank you Jake for helping explain everything and getting us all situated. Five star customer service!"
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Buda. "
Kathryn Byrnes
October 9, 2026
"Jake was a pleasure to work with, and made my auto insurance change quick, efficient and cost effective! Highly recommend working with him!"
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Hank Gerdes’s team. "
Kathy Garcia
October 9, 2026
"Maggie was so helpful and quick today after I called once I received a text message."
"Wow, thank you for the 5-star review, Kathy! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Ally Mandujano
October 8, 2026
"The guy I talked to, I believe his name was John, was very respectful and helpful with adding a new renters insurance! I have been with Hanks State Farm team for years now and they are all amazing and helpful! Wouldn’t recommend anyone else!"
"Thank you so much for your wonderful feedback of us here at Hank Gerdes’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Hank Gerdes’s Insurance Team "
Teraven Rhodes
October 6, 2026
"GREAT SERVICE!!!"
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Buda. "
Kay Wilkerson
October 6, 2026
"Maggie was awesome help! Thank you!"
"Kay, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Majesty
October 5, 2026
"Maggie was great to work with, got back to me quickly which I really appreciated. Very happy with the customer service!"
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Hank Gerdes’s team. "
Ernestine Bahena
October 2, 2026
"Excellent customer service! They were fast, understanding and happy to help. God bless. Jake was also very helpful. T
hank you so much Jake."
"Hi Ernestine, Thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! If you ever need anything please don't hesitate to reach out to our team."
Larry Stauber
October 2, 2026
"She was great."
"Larry, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Buda insurance team! - Your State Farm Agent, Hank Gerdes "
Debbie Tyler
October 1, 2026
"Jacob was knowledgeable,professional,courteous, friendly- all round good guy
Helped me alot!!!!"
"Thank you so much for the 5-star rating, Debbie! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Hank Gerdes "
Samuel Santander
September 30, 2026
"Great experience, they helped me through the whole process."
"Thank you so much for your wonderful feedback of us here at Hank Gerdes’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Hank Gerdes’s Insurance Team "
Karen Niehaus
September 30, 2026
"Jakob was very easy to work with. He’s also very knowledgeable at what he does."
"Karen, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Hank Gerdes and Team "