State Farm® Insurance Agent Hank Gerdes

"I just worked with Sophia on a stressful last minute policy change and she is incredible!! She made it so streamlined! So easy to work with and 10/10 communication. Thank you so much for your help Sophia!"

"I have never had a single issue from this office. Always very helpful and quick to address my needs. I spoke with Sophia today and was needing a POI sent to me. It was basically in my inbox before we got off the phone. I would also like to mention answering the phone and knowing it's you and calling you by your name are the little things that actually means something to people still. I know in the grand scheme of things, to State Farm, you are a faceless customer but with this office, you are an individual. They definitely put off that small-town vibe that I feel like companies severely lack these days. I would recommend these ladies and gentlemen to anyone looking for an insurance company that will treat ya right!!"

"Ashley Rodriguez helped me out over the phone. I was on the phone max 10minutes and she got me set up for what I was calling for. Probably the fastest and easiest experience I’ve had so far. I would highly recommend everybody give them an opportunity to earn your business."

"The best customer service!"

"Always great customer service"

"Very disappointed with the staff members I'm currently with state farm due being with them for years and have been very helpful having insurance with them. Im going to make this short as possible to the point of what I need to say; I was speaking to a representative named Mark or Rick upon a situation that happen with me and was asking upon the next steps that I need to do to move forward. The response I got from him was very rude, cocky and he was very disingenuous on speaking with me. I literally almost cursed him out but being in the situation I was in but refrain from holding myself of a high integrity of myself. I've never felt upset in my life being talked to the way this person done to me. It really made me feel as if the representative didn't give any care about how the client felt. State farm do have really great policies on their insurance they have , but the representatives that they have at this location really, really need work on their people skills. I don't want to change insurance companies due to the representatives not knowing how to deal and speak with new or existing clients. Very disappointed."

"Mike was great & helped me save some $$ thanks yall!"

"I was referred to these folks via the online quote calculator. I reached out three times over the course of 3 weeks, just waiting for a phone call back. I called another State Farm office & they were able to get me set up with insurance within the same hour. This office may be overloaded & understaffed."

"Ashley has been so helpful taking care of our insurance needs as well as with the passing if our father. Thanks State Farm Team!"

"Everybody nice and friendly. Excellent customer service."

"Ashley was so helpful and took the time to help me switch all my policies. I highly recommend calling Ashley!"

"Ashley did an amazing job taking care of what I needed. She was very knowledgeable and able to answer all of my questions and helped me figure out what I needed to do when I was having a problem. Thank you Ashley for going above and beyond!"

"The folks at Hank Gerdes - State Farm are kind, professional, and quickly respond should I have any questions or concerns. Most recently, Mike B. was courteous, responsive, and knowledgeable."

"They always do a great job"

"Just finished a call with Andrew, All State, concerning my roadside assistance. Andrew was excellent for all my concerns. Answered all of my questions. We are about to head out on a 2,000 plus mile adventure. We love All State, and we have multiple vehicles and home insured. Too many nice things to say. Andrew is a wonderful employee."

"I would highly recommend Hanks office for your insurance needs. Ashley has helped me many times with different issues and not once has she ever changed her positive attitude. Ashley is very friendly and will help you get the best rate. I highly recommend speaking with her and getting a quote. Thank you again, Ashley for everything you do!"

"Hank and Team never fail to help me with my insurance needs. From home and auto to renter's insurance they never fail to assist me promptly, practically on the fly. Great work! Great team!"

"Allison was very thorough reviewing all of our insurance policies. She took time to explain why there were price increases this year and how to get the best discount. I highly recommend State Farm with Hank Gerdes."

"Clear information, with details and the virtual session was great"

"Ashley was wonderful and super helpful ! Mike helped me save big time on my car insurance. I will be referring friends and family"

"Very friendly people and super helpful. Had a little issue not being able to see or pay online since info was sent to my dads account by mistake instead of me but it was resolved eventually and everything is now smooth and simple to pay and stay up to date. Very happy"

"Just stopped in Hank Gerdes State Farm in Buda, where I’ve been a past client for 17+ years and was treated like I never left. I needed a notary and Ashley Rodriguez was awesome to work with. Thank you 🙏🏼 Vincent Lecca Driftwood, Texas"

"Allison was my personal agent who reached out to me regarding my Life Insurance policy I’ve had with State Farm for the past 6 years. She took her time to explain thoroughly questions I had and never made me feel rushed or pushed into getting into anything. I was very satisfied with my experience!"

"Very helpful insurance always very customer friendly"

"Great insurance agency! Alana has great customer service. She continually checks in with status and updates on claims and new policies. The rates are the best in town for home and auto. Very happy with this agency."