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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jodi Ruonavar

Jodi Ruonavar

June 9, 2026

5  out of  5
rating by Jodi Ruonavar
"Glad to be a State Farm family member again. I was made to feel welcome. Andrew and his staff in Lockhart have made coming home a wonderful experience. They have beat USAA and Allstate. Hands down on the other insurance companies on the market. 5 stars for Andrew and his team. I have found my insurance for Life."
We responded:
"Jodi, thanks so much for sharing your insurance buying experience with Andrew and our team. My team works hard to educate our clients on what options are available to protect them from the unexpected. Thanks again for sharing! Thanks, Hank"
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nathan

June 7, 2026

5  out of  5
rating by nathan
"Kacey, thank you so much for going absolutely above and beyond!! Almost 50%!! Yall are amazing."
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Chris Dachi

June 2, 2026

5  out of  5
rating by Chris Dachi
"I recently got a quote from Jenna Bean, expecting that I would just stay with my current coverage. She took a look at my home and auto coverage, gave me identical coverage, and in one instance improved coverage and saved me about $2000! You should definitely have her take a look at your current policies to see if she can save you money!!"
We responded:
"Chris, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Hank Gerdes’s Team is just a call or email away!"
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David Bukowsky

June 2, 2026

5  out of  5
rating by David Bukowsky
"I always like dealing with Jake at State Farm!! It’s funny and he’s very helpful and a good guy. 5 stars all the way."
We responded:
"David, thank you for your wonderful review of State Farm Agent Hank Gerdes’s Team!"
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Eric Krueger

June 2, 2026

5  out of  5
rating by Eric Krueger
"I needed to make a last-minute change to my policy and called Jake at Hank Gerdes State Farm right at 5:05pm on Friday, fully expecting to hit voicemail. Instead, Jake picked up—turns out they work until 5:30 every day. He took care of my change on the spot, no hassle at all. Truly excellent customer service. Highly recommend Jake and the team!"
We responded:
"Eric, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Hank Gerdes’s Team—we are always here to help!"
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Anthony Davis

May 29, 2026

5  out of  5
rating by Anthony Davis
"Jake did a great job, giving me all the information and making sure that I understood everything."
We responded:
"Anthony, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Hank Gerdes’s Team!"
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Daniel Kopp

May 29, 2026

5  out of  5
rating by Daniel Kopp
"Kacey was very helpful and honest, which is much appreciated. Would recommend!"
We responded:
"Daniel, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Hank Gerdes’s Team is just a call or email away!"
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Todd Leger

May 29, 2026

5  out of  5
rating by Todd Leger
"I want to start by saying I absolutely love the small town feel I get from Hank Gerdes State Farm here in good ole Buda, USA! I have been a customer with them for several years. I walked in to their office one day on a whim and they immediately saved me hundreds of dollars and since then they have addressed all of my insurance needs with very reasonable rates. All of the staff in their office are wonderful and attentive either in person or by phone. Maybe I am an old soul but there is something to be said about being able to walk into an office and do business in person. But just today I had a zoom meeting with Maggie about my home owners insurance and she ended up also saving us several hundreds of dollars on auto insurance. I have had nothing but a great experience with Hank Gerdes State Farm and hope to continue to do business with them in the future."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Buda to know that you had such a wonderful experience with us here on State Farm Agent Hank Gerdes’s Team."
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Rosie

May 22, 2026

5  out of  5
rating by Rosie
"Andrew did great! Happy to come over to State Farm!"
We responded:
"Thanks so much for the fantastic rating, Rosie! We are so glad you had a positive experience with us here on State Farm Agent Hank Gerdes’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Sara S

May 21, 2026

5  out of  5
rating by Sara S
"Jenna was AMAZING at working with us to get quotes on home and auto policies. She took time to answer questions both via text and phone calls. Very knowledgeable and great at what she does. She ran the numbers and we switched over without sacrificing coverage. Saving $$ for the win!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Hank Gerdes’s Team! We deeply appreciate your kind words here in Buda . "
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Lynn Atkins

May 18, 2026

5  out of  5
rating by Lynn Atkins
"Well it was that time to get multiple quotes for my autos and home insurance. After checking with USAA, Geico, and Hartford I decided to stay with State Farm. Apples to apples comparison I could see no reason to change. I did call Hank to see about making some cost saving changes and he provided me with some better options to consider. I went with his suggestions and am now saving some additional money. Great experience, although research is time consuming. Good to know I still have the best option available when it comes to home and auto."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Hank Gerdes’s Team. "
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Mary Murphy

May 18, 2026

5  out of  5
rating by Mary Murphy
"Kacey is great! She made switching my auto plan super easy and answered all my questions."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Buda to know that you had such a wonderful experience with us here on State Farm Agent Hank Gerdes’s Team."
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Eric Hull

May 13, 2026

5  out of  5
rating by Eric Hull
"Always making sure everything is taken care of with our insurance needs."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Hank Gerdes’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Linda

May 6, 2026

5  out of  5
rating by Linda
"Thank you Kacey for all you done to help me with my insurance needs You are da BOMB.com !!🥰"
We responded:
"Thank you so much for the 5-stars, Linda! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Rose Rivera

May 6, 2026

5  out of  5
rating by Rose Rivera
"I was having issues logging back into my State Farm App. All went well and I received the most customer friendly, assistance. App is working as it should, got great service from the lady, upfront, she was awesome. Yikes I don’t remember her name."
We responded:
"Thank you for taking the time to leave such a great review, Rose. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Duke Togo

May 5, 2026

5  out of  5
rating by Duke Togo
"Update: all I have to say upon this review is a name that earned my respect, kacey mejia. Kacey has done a phenomenal job on keeping her clients up to date on situations her clients have faced and gives clear instructions on returning to her clients of her services. She is definitely a rare member to have at this location that puts the highest respect back to the name of state farm. She kept her word on helping me with my claim I was going with for 2 years and finally got it done. Never gave up and kept consistency and integrity amongst herself. Definitely got my faith back with state farm. Don't lose her. Definite high recommendation of this location. And high respect for Mrs. Kacey."
We responded:
"Sorry to hear about your experience. We don’t have your account at my location nor do I have staff that you named in your review. My team takes pride in working with each client each and everyday. If you would like to speak with someone at my location feel free to stop by or call. Thanks Hank"
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ED RAMIREZ

May 1, 2026

5  out of  5
rating by ED RAMIREZ
"Very good service"
We responded:
"ED, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Hank Gerdes’s Team here in our Buda office. "
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Megan Partida

April 29, 2026

5  out of  5
rating by Megan Partida
"Worked with Kacey to change over my auto policy and she was very nice and extremely helpful making sure that I had everything I needed to feel confident that switching over was the right thing to do. She saved me about $200/month with better coverage. Thanks Kacey!"
We responded:
"Thank you so much for the 5-stars, Megan! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Richard Lee

April 29, 2026

5  out of  5
rating by Richard Lee
"Jake was very helpful and resolved my query very quickly"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Hank Gerdes’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Thomas Harper

April 29, 2026

5  out of  5
rating by Thomas Harper
"They took care of everything I needed."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Hank Gerdes’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Emily Wright

April 29, 2026

5  out of  5
rating by Emily Wright
"Notary"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Buda to know that you had such a wonderful experience with us here on State Farm Agent Hank Gerdes’s Team."
Profile photo of William Goree

William Goree

April 28, 2026

5  out of  5
rating by William Goree
"Kacey was very helpful and easy to talk to - got insurance quick, no problem!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Hank Gerdes’s Team! We deeply appreciate your kind words here in Buda . "
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Ryan

April 24, 2026

5  out of  5
rating by Ryan
"Super great service here, friendly fast and took care of my notary needs with very short notice. Thanks!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Mary Watts

April 24, 2026

5  out of  5
rating by Mary Watts
"I was having a great deal of trouble signing in to my account. Kacey Mejia and Maggie Rolfe worked with me over the phone to solve the problem and were unbelievably patient and courteous throughout the entire process which took far longer than expected due to my lack of iPhone tech skills. They deserve gold stars and much praise for their patience and determination to get the job done. Thank you Kacey and Maggie, Mary Watts"
We responded:
"Thanks so much for the amazing review, Mary! We really appreciate your support here in Buda . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Ernestine Bahena

April 23, 2026

5  out of  5
rating by Ernestine Bahena
"Excellent customer service! They were fast, understanding and happy to help. God bless. Jake was also very helpful. T hank you so much Jake."
We responded:
"Hi Ernestine, Thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! If you ever need anything please don't hesitate to reach out to our team."