State Farm® Insurance Agent Hank Gerdes
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Linda
May 6, 2026
5
out of
5
rating by Linda
"Thank you Kacey for all you done to help me with my insurance needs You are da BOMB.com !!🥰"
We responded:
"Thank you so much for the 5-stars, Linda! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Rose Rivera
May 6, 2026
5
out of
5
rating by Rose Rivera
"I was having issues logging back into my State Farm App. All went well and I received the most customer friendly, assistance. App is working as it should, got great service from the lady, upfront, she was awesome. Yikes I don’t remember her name."
We responded:
"Thank you for taking the time to leave such a great review, Rose. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Duke Togo
May 5, 2026
5
out of
5
rating by Duke Togo
"Update: all I have to say upon this review is a name that earned my respect, kacey mejia. Kacey has done a phenomenal job on keeping her clients up to date on situations her clients have faced and gives clear instructions on returning to her clients of her services. She is definitely a rare member to have at this location that puts the highest respect back to the name of state farm. She kept her word on helping me with my claim I was going with for 2 years and finally got it done. Never gave up and kept consistency and integrity amongst herself. Definitely got my faith back with state farm. Don't lose her. Definite high recommendation of this location. And high respect for Mrs. Kacey."
We responded:
"Sorry to hear about your experience. We don’t have your account at my location nor do I have staff that you named in your review. My team takes pride in working with each client each and everyday. If you would like to speak with someone at my location feel free to stop by or call. Thanks Hank"
ED RAMIREZ
May 1, 2026
5
out of
5
rating by ED RAMIREZ
"Very good service"
We responded:
"ED, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Hank Gerdes’s Team here in our Buda office. "
Megan Partida
April 29, 2026
5
out of
5
rating by Megan Partida
"Worked with Kacey to change over my auto policy and she was very nice and extremely helpful making sure that I had everything I needed to feel confident that switching over was the right thing to do. She saved me about $200/month with better coverage. Thanks Kacey!"
We responded:
"Thank you so much for the 5-stars, Megan! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Richard Lee
April 29, 2026
5
out of
5
rating by Richard Lee
"Jake was very helpful and resolved my query very quickly"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Hank Gerdes’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Thomas Harper
April 29, 2026
5
out of
5
rating by Thomas Harper
"They took care of everything I needed."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Hank Gerdes’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Emily Wright
April 29, 2026
5
out of
5
rating by Emily Wright
"Notary"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Buda to know that you had such a wonderful experience with us here on State Farm Agent Hank Gerdes’s Team."
William Goree
April 28, 2026
5
out of
5
rating by William Goree
"Kacey was very helpful and easy to talk to - got insurance quick, no problem!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Hank Gerdes’s Team! We deeply appreciate your kind words here in Buda . "
Ryan
April 24, 2026
5
out of
5
rating by Ryan
"Super great service here, friendly fast and took care of my notary needs with very short notice. Thanks!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Mary Watts
April 24, 2026
5
out of
5
rating by Mary Watts
"I was having a great deal of trouble signing in to my account. Kacey Mejia and Maggie Rolfe worked with me over the phone to solve the problem and were unbelievably patient and courteous throughout the entire process which took far longer than expected due to my lack of iPhone tech skills. They deserve gold stars and much praise for their patience and determination to get the job done. Thank you Kacey and Maggie, Mary Watts"
We responded:
"Thanks so much for the amazing review, Mary! We really appreciate your support here in Buda . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Ernestine Bahena
April 23, 2026
5
out of
5
rating by Ernestine Bahena
"Excellent customer service! They were fast, understanding and happy to help. God bless. Jake was also very helpful. T hank you so much Jake."
We responded:
"Hi Ernestine, Thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! If you ever need anything please don't hesitate to reach out to our team."
DJ Cash
April 23, 2026
5
out of
5
rating by DJ Cash
"Kacey helped get me covered! She explained everything clearly and very knowledgeable with all of my questions Thank you Kacey you’re awesome!"
We responded:
"Thank you for your kind review of State Farm Agent Hank Gerdes’s Team. We appreciate it!"
Bhoomiti Thanky
April 17, 2026
5
out of
5
rating by Bhoomiti Thanky
"Hank made it extremely easy for me to understand and sign up for the best and most affordable insurance plan for me. Even going as far as calling my bank for me. I can’t express how easy and stress free the whole process was.💗 Thank you!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Hank Gerdes’s Team. "
Valentina Aiello
April 15, 2026
5
out of
5
rating by Valentina Aiello
"Jake was a great help"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
A J
April 10, 2026
5
out of
5
rating by A J
"Excelent customer service"
We responded:
"Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. We'll be sure to share your experience with the rest of our team members as inspiration! "
Money Power Glory Entertainment (MoneyPowerGloryENT)
April 9, 2026
5
out of
5
rating by Money Power Glory Entertainment (MoneyPowerGloryENT)
"Extremely patient and knowledgeable. Great service"
We responded:
"Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. We look forward to providing you with more great experiences in the near future. "
Norma Burckhard
April 8, 2026
5
out of
5
rating by Norma Burckhard
"Kacey was quick to assist and provide us with a quote. She was professional and knowledgeable."
We responded:
"Greetings Norma, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! If you ever need anything please don't hesitate to reach out to our team. We're here for you anytime!"
jio r
April 8, 2026
5
out of
5
rating by jio r
"All the agents that help me through the journey of getting my car insurance were amazing."
We responded:
"Thank you for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service."
Rosalinda Solis
April 2, 2026
5
out of
5
rating by Rosalinda Solis
"Hey Jake & Andrew took really good care of me! They saved me a lot of money! Thanks again guys!"
We responded:
"Hello Rosalinda, Thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! We look forward to keeping up the great work! Please let us know what we can do for you in the future."
Erik Franks
April 2, 2026
4
out of
5
rating by Erik Franks
"Knowledgeable, honest staff. I feel like they’re actually giving me what I need, and not trying to upsell me constantly."
We responded:
"Erik, We're delighted to hear about your experience! We're thrilled that you had a great experience at our location. Please reach out to us with any additional questions or comments! "
Steve Roepke
March 30, 2026
5
out of
5
rating by Steve Roepke
"I called to have Jenna update my apartments responsible party form for my policy. She did a very good job and was able to provide me a document the same day."
We responded:
"Hey Steve, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. "
Ed Garza
March 30, 2026
5
out of
5
rating by Ed Garza
"Carmen is very professional and friendly, State Farm is fortunate to have her."
We responded:
"Hey Ed, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. We're glad you had a great experience and we look forward to continuing to exceed your expectations! "
Jerry Biehle
March 27, 2026
5
out of
5
rating by Jerry Biehle
"Absolutely excellent. Explained everything very well. Looking forward to lasting relationship with your business. Andrew was great. Thank you, Jerry"
We responded:
"Hello Jerry, We appreciate the time you took to give us such a great rating! We love that you had such a great experience! Thanks for sharing."
Myles Click
March 27, 2026
5
out of
5
rating by Myles Click
"Carmen was the best. She clearly explained to me all the pros and how easy it was to sign up for everything! Definitely would recommend her for a smooth clear and easy process."
We responded:
"Hello Myles, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We're always happy to assist so don't hesitate to reach out to us if you need anything. "