State Farm® Insurance Agent Hank Gerdes

"Kacey was quick to assist and provide us with a quote. She was professional and knowledgeable."

"All the agents that help me through the journey of getting my car insurance were amazing."

"Excellent customer service! They were fast, understanding and happy to help. God bless"

"Hey Jake & Andrew took really good care of me! They saved me a lot of money! Thanks again guys!"

"Knowledgeable, honest staff. I feel like they’re actually giving me what I need, and not trying to upsell me constantly."

"I called to have Jenna update my apartments responsible party form for my policy. She did a very good job and was able to provide me a document the same day."

"Carmen is very professional and friendly, State Farm is fortunate to have her."

"Absolutely excellent. Explained everything very well. Looking forward to lasting relationship with your business. Andrew was great. Thank you, Jerry"

"Carmen was the best. She clearly explained to me all the pros and how easy it was to sign up for everything! Definitely would recommend her for a smooth clear and easy process."

"Fast response and knowledgeable associate. Problem resolved."

"Andrew and Jake did a wonderful job helping me out"

"Carmen at State Farm (Hank Gerdes) in Buda was very helpful. I’ve never met her but she made me feel like we’ve known each other for years! This is a great place and has great people!!!"

"Kacey was very sweet, patient, and helpful."

"They saved me $600 for identical coverage. Helped cancel my previous insurance policy I was in and out in less than an hour. They are a local company"

"Excellent Value and Outstanding Service! I’ve kept my insurance policies here for years because the pricing is consistently excellent. The customer service standards are just as strong, which is a big part of why I continue doing business with them. Every year I end up with some technical questions about my policies, and the team is always willing to walk me through the details. This time, Kelsey helped me with insurance cost information I needed while preparing my tax return. She provided everything promptly and took the time to review it with me so I could be sure I was pulling the correct information. Thank you for being a reliable and supportive partner."

"Hank Gerdes State Farm turned what could have been a headache into something that felt surprisingly easy. From start to finish, everything has been seamless, well-communicated, and handled with care. In a situation that could’ve been frustrating and stressful… I am in a rental, all the communication has been efficient and my car is in the shop. I would highly recommend using this outfit for your insurance policies."

"Kacey was a joy to work with. Explained everything in detail. She knows her business and I will be referring business her way. Thanks Kacey"

"I was a loyal customer with this insurance company in Buda for years, paying my premiums on time and trusting that they would be there when I actually needed them. Unfortunately, my experience proved the opposite. When I submitted a claim for roof damage, they denied it. Not only that, they immediately dropped my policy and reported the claim in my record, which made it extremely difficult for me to obtain insurance with other companies. What’s even more concerning is that I’m not the only one. Several of my neighbors have gone through the exact same situation, long-time customers who filed roof claims and or leaks only to have them denied and then be dropped shortly after. All the 5-star treatment seems to happen when they’re selling you the policy. At that point, they’re responsive, friendly, and eager to help. But when you actually need them and it’s time for them to pay, that service disappears. Because of how this situation was handled, I canceled all of my other policies with them, including business, rental, and life insurance. Despite that, they continue sending me “due notices,” which only adds to the frustration. In my opinion, this company is quick to take your money for years, but when the time comes to help, they turn their back on you. I would strongly advise others to read the fine print and think twice before trusting them with their insurance needs. DO NOT USE THEM!!!"

"Excellent service by Kacey/M!!!"

"Ms. Carmen at State Farm in Buda, Texas was very helpful, very professional and had an upbeat demeanor that made the experience - that's with other insurance companies is mostly hateful - go smooth and positive"

"Great customer service"

"Very good and fast service"

"My experience with Kelsey was great. She was very friendly, informative and made this experience very stress free. The front desk staff is awesome as well."

"Maggie was super helpful and answered all my questions!!"

"Maggie helped me with my insurance and she was absolutely phenomenal. She was extremely nice. Answered all of my questions and my experience over all was fantastic."