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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cool Springs

Cool Springs

October 14, 2026

5  out of  5
rating by Cool Springs
"Jacob was so very helpful today in helping me understand my policy."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Hank Gerdes’s team. "
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Patrick Curley

October 14, 2026

5  out of  5
rating by Patrick Curley
"Andrew is great to work with!"
We responded:
"Thank you so much for the 5 stars, Patrick! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Carmen Rodriguez

October 13, 2026

5  out of  5
rating by Carmen Rodriguez
"Jake was absolutely amazing in helping get a couple policies up and going for my mom and I! Customer service at this location has always been top tier as to why we stay with State Farm! Thank you Jake for helping explain everything and getting us all situated. Five star customer service!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Buda. "
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Kathryn Byrnes

October 9, 2026

5  out of  5
rating by Kathryn Byrnes
"Jake was a pleasure to work with, and made my auto insurance change quick, efficient and cost effective! Highly recommend working with him!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Hank Gerdes’s team. "
Profile photo of Kathy Garcia

Kathy Garcia

October 9, 2026

5  out of  5
rating by Kathy Garcia
"Maggie was so helpful and quick today after I called once I received a text message."
We responded:
"Wow, thank you for the 5-star review, Kathy! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Ally Mandujano

October 8, 2026

5  out of  5
rating by Ally Mandujano
"The guy I talked to, I believe his name was John, was very respectful and helpful with adding a new renters insurance! I have been with Hanks State Farm team for years now and they are all amazing and helpful! Wouldn’t recommend anyone else!"
We responded:
"Thank you so much for your wonderful feedback of us here at Hank Gerdes’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Hank Gerdes’s Insurance Team "
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Teraven Rhodes

October 6, 2026

5  out of  5
rating by Teraven Rhodes
"GREAT SERVICE!!!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Buda. "
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Kay Wilkerson

October 6, 2026

5  out of  5
rating by Kay Wilkerson
"Maggie was awesome help! Thank you!"
We responded:
"Kay, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Majesty

October 5, 2026

5  out of  5
rating by Majesty
"Maggie was great to work with, got back to me quickly which I really appreciated. Very happy with the customer service!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Hank Gerdes’s team. "
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Ernestine Bahena

October 2, 2026

5  out of  5
rating by Ernestine Bahena
"Excellent customer service! They were fast, understanding and happy to help. God bless. Jake was also very helpful. T
hank you so much Jake."
We responded:
"Hi Ernestine, Thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! If you ever need anything please don't hesitate to reach out to our team."
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Larry Stauber

October 2, 2026

5  out of  5
rating by Larry Stauber
"She was great."
We responded:
"Larry, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Buda insurance team! - Your State Farm Agent, Hank Gerdes "
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Debbie Tyler

October 1, 2026

5  out of  5
rating by Debbie Tyler
"Jacob was knowledgeable,professional,courteous, friendly- all round good guy
Helped me alot!!!!"
We responded:
"Thank you so much for the 5-star rating, Debbie! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Hank Gerdes "
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Samuel Santander

September 30, 2026

5  out of  5
rating by Samuel Santander
"Great experience, they helped me through the whole process."
We responded:
"Thank you so much for your wonderful feedback of us here at Hank Gerdes’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Hank Gerdes’s Insurance Team "
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Karen Niehaus

September 30, 2026

5  out of  5
rating by Karen Niehaus
"Jakob was very easy to work with. He’s also very knowledgeable at what he does."
We responded:
"Karen, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Hank Gerdes and Team "
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Latasha Bates

September 29, 2026

5  out of  5
rating by Latasha Bates
"Maggie is kind and knowledgeable. She was able to help me with my claim right away."
We responded:
"Hi Latasha, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Hank Gerdes’s team.  Please reach out to us if any questions come up!  - Hank Gerdes’s Insurance Team "
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Esther Marie Ray

September 29, 2026

5  out of  5
rating by Esther Marie Ray
"Kelsey was phenomenal and provided exquisite and the utmost excellent customer service! MADE my DAY!!!🙏🙏🙏"
We responded:
"Thank you for the amazing review, Esther! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Gloria Davis

September 29, 2026

5  out of  5
rating by Gloria Davis
"Kelsey was very helpful. Handled my problem quickly."
We responded:
"Gloria, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Hank Gerdes and Team "
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Matthew Crawford

September 28, 2026

5  out of  5
rating by Matthew Crawford
"Hank and Jacob were both amazing I plan to keep doing business with them when I’m in need of insurance again"
We responded:
"Matthew, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Fidel Perez

September 25, 2026

5  out of  5
rating by Fidel Perez
"Kelsey was very courteous and resolved the reason for my call at record speed!! THANKS"
We responded:
"Thank you so much for the 5 stars, Fidel! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Krystal C

September 24, 2026

5  out of  5
rating by Krystal C
"Fatima was extremely helpful with a very challenging situation. Solution oriented."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Buda. "
Profile photo of Cois van Niekerk

Cois van Niekerk

September 24, 2026

5  out of  5
rating by Cois van Niekerk
"Very user friendly web site, very good value for your money and most importantly, very friendly staff"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Mary Smither

Mary Smither

September 23, 2026

5  out of  5
rating by Mary Smither
"Maggie was very personable and professional and answered all my questions."
We responded:
"Thank you so much for your kind review, Mary!  If you need insurance assistance, we are just an email or call away! - Hank Gerdes, your State Farm Agent   "
Profile photo of Christy Watson

Christy Watson

September 21, 2026

5  out of  5
rating by Christy Watson
"Very pleasant to meet Maggie"
We responded:
"Thank you for the 5-star review, Christy! We’re proud to serve the Buda community and truly appreciate your support. "
Profile photo of Miguel Galindo

Miguel Galindo

September 18, 2026

5  out of  5
rating by Miguel Galindo
"Fatima helped me with several changes on my car insurance today. She did an awesome job in completing several policy changes and Fatima followed up several days later to let me know that the changes were done and effective today. Her customer service level is excellent and the attention to detail is outstanding! I am extremely impressed with her ability to provide valuable assistance and results!"
We responded:
"Thank you so much for the 5-star rating, Miguel! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Hank Gerdes "
Profile photo of Jennifer Padron

Jennifer Padron

September 17, 2026

5  out of  5
rating by Jennifer Padron
"Hank was so helpful and made the process quick. Highly recommend him!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "